Management & operations, handled.
Once it's live, we run it: hosting, updates, monitoring, customer support, analytics and the security basics, with a monthly report in plain English.
Problems caught before customers notice.
Automated monitoring watches around the clock and alerts our team the moment something looks wrong. The people who fix it know your code.
Everything that falls between chairs.
Domains, email, accounts, backups, renewals, vendor bills and access reviews. Done on schedule, written down, nobody's side job.
What we watch, so you don't have to.
A version of this lives in your portal, live, for every product we run. This one is a demo with sample data.
Uptime · last 90 days 99.98%
Response time · live P95
Activity Live
Support desk · this week
conversations · 312 resolved by AI, 48 by our team
Security basics
Next report
Traffic, uptime, support, spend and what we recommend next, in plain English.
Run properly, from day one.
Hosting & infrastructure
Fast, global hosting set up in your accounts, with automatic deploys and capacity that scales with traffic.
- Domains, DNS and email setup
- Staging and production environments
- Cost monitoring so bills don't creep
Maintenance & updates
Dependencies, frameworks and app store requirements kept current, with tests run before anything ships.
- Weekly patching
- Bug fixes and small changes
- App store and OS updates
Monitoring & alerts
Uptime, errors and performance watched automatically, with our team alerted on anything critical.
Customer support desk
AI handles the common questions; our team takes the rest in your brand's voice.
Analytics & reporting
One monthly report: what happened, what it means and what to do next.
Security basics
SSL, backups, two-factor login, least-privilege access, patching and access reviews. The fundamentals every business needs, done consistently.
Admin & vendors
Renewals, licences, SaaS subscriptions and vendor accounts tracked in one place, so nothing lapses and nothing is paid for twice.
Taking over is painless.
Audit what exists
Hosting, code, accounts and risks reviewed and written down.
Fix the risky parts
Backups, monitoring, access and outdated dependencies sorted first.
Steady state
Monitoring, updates, support and reporting on a regular rhythm.
Get better
Each report comes with recommendations, and we do the ones you approve.
Keep it healthy
Hosting, monitoring, backups, updates and a monthly report.
- Uptime and error monitoring
- Weekly updates
- Monthly report
Run it for us
Everything in Care, plus support desk, small changes and analytics.
- AI + human support desk
- Small changes included
- Analytics and recommendations
Run the business side
Operations plus admin, vendors and marketing coordination.
- Vendor and renewal management
- Coordinated with our studio
- Quarterly strategy review
Hand us the keys. Keep the control.
Tell us what you're running today. We'll show you how we'd run it.